Emerald Web Hosting is a world leader in website hosting, known for dependability, redundancy, and affordability. First and foremost, our priority lies with our ability to help our customers. Our primary focus is always providing reliable technical support and award-winning hosting service for each and every client. Emerald Web Hosting started providing web hosting solutions to business and personal web sites in 2003.
Emerald claims a 99.99 percentage and their memoranda insist that their focus is keeping their customers up and running. They don’t ask for a long-term contract (1 year is the term), an indication that they believe in their ability to retain their customers. They also make mention of their desire to assist clients with building a business using the tools they offer—the Marketers Package is an example.
Premium Support, 24/7, accommodates the higher priced plans, while basic support is provided on weekdays only during business hours. The service originates from their home office. Tutorials are also available for new customers, learning how to build and manage their website.